These terms and conditions govern the use of services provided by Sajha Courier and Cargo (referred to as "we," "us," or "our") and form a legally binding agreement between Sajha Courier and Cargo and its customers.
Sajha Courier and Cargo provides courier and cargo services within Nepal and internationally, subject to these terms and any additional agreements.
Customers can book shipments through Sajha Courier and Cargo's official channels, adhering to the company’s guidelines for packaging, labeling, and restricted items.
While Sajha Courier and Cargo endeavors to meet estimated delivery times, these times are not guaranteed. Factors beyond our control, such as weather conditions or address inaccuracies, may affect delivery schedules.
Sajha Courier and Cargo shall not be liable for delays or failed deliveries due to circumstances beyond reasonable control.
The pricing structure for services is detailed on our official website or communicated upon inquiry.
Payment methods accepted and terms of payment are specified, with clear instructions for billing and settlements.
Sajha Courier and Cargo assumes limited liability for lost, damaged, or delayed shipments unless additional insurance is purchased.
Claims for damaged or lost items are subject to Sajha Courier and Cargo’s claims process as outlined in our policies.
Customers are responsible for providing accurate and complete information for shipments, ensuring proper packaging, and compliance with shipping regulations.
All trademarks, logos, and intellectual property belonging to Sajha Courier and Cargo are protected by Nepalese law.
Sajha Courier and Cargo collects, uses, and protects customer information in compliance with Nepalese data protection laws. Our Privacy Policy outlines how personal information is handled.
Sajha Courier and Cargo reserves the right to terminate services for any violation of these terms or any unlawful activities. Customers may also terminate services as outlined in these terms.
Any disputes arising from this agreement will be resolved through mediation or arbitration in accordance with Nepalese laws.
These terms are governed by the laws of Nepal. Any legal disputes shall be addressed in the courts of Nepal.